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"In the past 18 months, Vonage has doubled down on a strategy of developing its own applications and running them over a single platform. Vonage’s strength in this year’s scorecard comes from the work it has done to bring its three core areas—UCaaS, CPaaS, and CCaaS—together on the One Vonage Platform, which optimizes programmable communications to meet the unique requirements of individual businesses. We view this as a considerable competitive advantage for the company."