Frost & Sullivan Recognizes Vonage for Fifth Consecutive Year with Leadership Award Series

2018

The Frost & Sullivan 2018 North American Competitive Strategy Innovation and Leadership Award has been presented to Vonage in recognition of the Company’s OneVonage Platform strategy. The Company’s comprehensive portfolio of solutions offer both unified communications as a service (UCaaS) and communications platform as a service (CPaaS) capabilities via Nexmo, the Vonage API Platform, combined with the newly acquired TokBox, the leader in the programmable video market, as well as extensive third-party solution integrations.

Each year, Frost & Sullivan presents this award to a company that leverages competitive intelligence to successfully execute a strategy that results in stronger market share, competitive brand positioning and customer satisfaction.

Vonage stands out among competitors for not only positioning itself to effectively compete across currently segmented markets (UCaaS, CPaaS, CCaaS), but has also created a path to innovation for years to come.

Vonage offers a unique combination of best-of-breed solutions unified communications, programmable communications and most recently, contact center, to create an all-encompassing and extensible communications portfolio.

Michael Brandenburg, Industry Analyst, Connected Work

Vonage has blazed a trail in addressing the growing digital transformation efforts among businesses. Incorporating both UCaaS and CPaaS provides greater value to its customers, regardless of the scale and scope of their digital transformation initiatives. And, by thoughtfully integrating three best-of-breed solutions (Vonage Business Cloud, Nexmo, and TokBox), Vonage has created an all-encompassing and extensible communications portfolio.

Fill out the form to access your full, complimentary copy of the 2018 North American Competitive Strategy Innovation and Leadership Award to learn more about why Frost & Sullivan continues to recognize Vonage as a clear leader in cloud communications for business.

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TABLE OF CONTENTS
  • Background and Company Performance Industry Challenges, p3
  • Strategy Innovation and Customer Impact, p4
  • Conclusion, p7
  • Significance of Competitive Strategy Innovation and Leadership, p8
  • Understanding Competitive Strategy Innovation and Leadership, p8
  • Key Benchmarking Criteria, p9
  • Strategy Innovation, p9
  • Customer Impact, p9
  • Best Practices Recognition: 10 Steps to Researching, Identifying, and Recognizing Best Practices, p10
  • The Intersection between 360-Degree Research and Best Practices Awards, p11
  • Research Methodology, p11
  • About Frost & Sullivan, p11
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Frost & Sullivan’s Growth, Innovation & Leadership Awards

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